Veterinary Approved | Made in the UK




If you are unhappy with the product you have received, you can return the product(s) back to us within 28 days of the date of delivery. To do so, please contact us using the following details, giving a brief outline of the reasons for which, you are returning the product(s) by 1 of the following methods.

  1. Call Customer Services on 01204386016.

 Please provide your name, home address, telephone number, email address and details of the order.

  1. By email at
  2. Or by post to Anumul Ltd, Unit 2 Nelson Mill, Gaskell street, Bolton, Bl12qe.

Please confirm that you wish to return the product(s)and include details of purchase, dates of order or receipt of product, and your name and address.

We offer FREE UK returns however you must have access to a printer as a unique returns label is created for each customer and will be emailed to you via the email provided.

Once you have printed your FREE returns label, attach it to the parcel and drop it at your local DPD drop off point. You will receive a receipt, which is your proof of postage. Please keep this safe until you know your parcel has arrived with us safely. If you do not have a printer you will have to pay to return your goods, please ensure when returning them that you use a tracked and signed for service. We will not be held responsible for mail that is not returned to us using this service.

PLEASE NOTE: We only offer ONE free return per customer, per order.

Please track your parcel to see if it has been received before calling us to query your return. Once your return has been received please allow 3 - 5 working days for it to be processed, plus a further 3-5 working days for the funds to be processed by the corresponding bank. If you have not received notification after this time period then please don't hesitate to call us.

If you believe your item to be faulty, or you have received the incorrect item please contact us on or 01204386016 and one of our team will advise you on the next steps to take.